Frequently Asked Questions

Application Process

To apply for a position at IndyGo, visit our Careers Center and browse the list of current openings. Select the position you’re interested in, and follow the instructions to complete and submit your application online.

After submitting your application, you can check its status by logging into your account on our Careers portal. Updates regarding your application will also be communicated via the contact information you provided.

Yes, IndyGo is committed to providing reasonable accommodations throughout the hiring process. If you require assistance due to a disability, please contact our Human Resources department at 317-635-3344 or email us at hr@indygo.net.

If you need to update your application, log into your account on our Careers portal. There, you can edit your profile, update your resume or modify your application details as needed.

Our hiring team reviews all applications thoroughly. If your qualifications match our requirements, we will contact your directly to discuss the next steps in the hiring process.

IndyGo is an equal opportunity employer and considers all qualified applicants, including those with prior justice involvement. We encourage you to apply and share your experience and qualifications.

Interview Process

During the interview, you’ll meet with members of our hiring team to discuss your experience, skills and interest in the position. We aim to create a welcoming environment where you can learn more about IndyGo and how you can contribute to our mission.

To prepare for your interview:

  • Review the job description and understand the role’s responsibilities.
  • Reflect on your relevant experience and how it aligns with the positions.
  • Be ready to discuss your skills and how they can benefit IndyGo.
  • Prepare questions to ask about the role and our organization.

Yes, we provide reasonable accommodations for applicants with disabilities. If you need assistance during the interview process, please contact our Human Resources department at 317-635-3344 or email hr@indygo.net.

Offer & Onboarding

If you’re selected for a position, a member of our Human Resources team will contact you by phone or email with a formal offer. This will include your job title, compensation details, start date and next steps.

Once you accept, we’ll guide you through the pre-employment process. This may include background checks, drug testing and verification of documents. You’ll also receive onboarding materials to prepare you for your first day.

IndyGo offers competitive and equitable compensation based on role requirements, experience and internal pay structure. If you have questions about your offer, feel free to discuss them with our HR team.

We understand that making a career decision is important. Let us know as soon as possible if you need additional time, and we’ll do our best to accommodate reasonable requests.

Our onboarding process includes orientation, training and everything you need to succeed in your new role. You’ll learn about our organization, safety protocols, policies and resources available to support you.

The onboarding timeline varies by position. Operator and maintenance roles typically include several weeks of paid training. Office and administrative positions may have a shorter onboarding period.

Yes. All IndyGo employees receive compensation during required training as part of the onboarding process.

Your HR representative will provide a checklist of what to bring, including forms of ID for employment eligibility (such as a driver’s license and Social Security card), direct deposit info and any completed paperwork.

Yes. If your role requires a uniform or specific equipment (like safety gear or computer), these will be provided during onboarding.